Summit established and maintains a comprehensive SharePoint Performance Support capability for U.S. Army’s CASCOM Command to train, educate and support the rapidly growing number of SharePoint users. Summit leveraged the DoD’s Synchronous Collaboration Platform to support the Knowledge Management- Performance Improvement (KM-PI) Office. CASCOM is the Army’s sustainment think tank and premier learning institution, training approximately 118,000 students annually, and supporting over 400,000 soldiers and civilians worldwide.
During the initial phase, Summit assessed the knowledge needs within CASCOM, and provided a lean, but highly skilled team to culturally and technically migrate the entire CASCOM headquarter staff and five subordinate schools from a legacy (SharePoint 2007) platform to a larger networked environment that included SharePoint 2010 and other enterprise collaboration solutions. This effort included designing and establishing 20 individual site collections, tailoring each to the specifications of the staff or school, and providing “people-to-people” familiarization, training and over-the-shoulder support to users of the system.